Business Relationship Intelligence
Learn is your gateway to mastering Relationship Intelligence (R.I.). Whether you’re just starting out or looking to sharpen your edge, our modules empower you with the tools, frameworks, and real-world insights to grow personally and professionally. Built around the B.R.I. ethos, this isn’t just theory—it’s transformation.
Turn knowledge into action across the relationship lifecycle.
Our LEARN offering delivers high-impact, self-paced or instructor-led training built around the six core management stages:
🔹 Outreach – Building awareness, credibility, and connection
🔹 Onboard – Crafting a seamless, value-driven first experience
🔹 Build – Strengthening trust and developing mutual understanding
🔹 Outcome – Ensuring value is realised, shared, and communicated
🔹 Strategise – Scaling relationships into long-term success plans
🔹 Support – Creating systems that sustain engagement and drive advocacy
Each course includes practical tools, examples, and templates based on the S.U.R.F. methodology, enabling teams to embed relationship intelligence in real-world workflows.
✅ Available Online 24/7
✅ Team Licences & Volume Discounts Available
Business Relationship Intelligence Courses
Learn with Purpose
Our courses are designed to give you practical, actionable skills you can apply immediately—no fluff, no filler. From foundational lessons to advanced strategies, you’ll gain the clarity to navigate and strengthen every kind of business relationship.
Learn at Your Pace
Whether you’ve got five minutes or five hours, Learn fits around your life. With flexible formats, bite-sized lessons, and downloadable resources, you control the journey while still progressing toward your goals.
Learn for Impact
The real value of learning comes from what you do with it. Our platform helps you track your progress, reflect on results, and translate knowledge into measurable outcomes—because being B.R.I.lliant means more than knowing, it means growing.
Learn – Smarter Skills for Every Stage
Every relationship goes through phases—Learn is built to support each one.
1. Onboard & Understand
How to establish expectations early
Relationship types: internal, external, partners
Introduction to the R.I. Score
Identifying misalignment before it grows
2. Build & Strengthen
Communication habits that increase trust
Mapping roles to mutual value
Giving support that drives ROI (time & money)
Feedback loops that don’t feel like friction
3. Adapt & Course-Correct
Spotting signs of relationship drift
How to realign tactfully and early
Managing difficult feedback or stakeholder tension
Reviewing data from Lens to inform action
4. Elevate & Scale
Advocating for change through strong relationships
Growing vendor or partner value
Delegating relationship ownership in teams
Creating a culture of Relationship Intelligence
Leadership & Alignment Essentials
Available to all Align and Lead clients.
Includes:
- Running alignment workshops internally
- Using Lens to coach team performance
- Embedding Learn into team onboarding
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